A Certificate of Analysis (COA) is a document issued by an independent third-party laboratory confirming the purity and identity of a specific batch. A COA is available for every OPtide compound, linked to its specific production batch. Batch records and COA documentation are accessible on the OPtide website at any time.

No. All OPtide compounds are for research purposes only. Not for human consumption.

Yes. Lyophilized peptides form a thin film or small pellet at the base of the vial, so the contents can look minimal. The full labelled quantity of compound is present. The appearance is expected and does not indicate a short-filled or missing product.

Each vial ships with its own preparation kit: one 3ml vial of bacteriostatic water, one sealed strip of five BD Ultra-Fine 1ml syringes and ten alcohol swabs. The kit is included at no additional cost. Additional syringes are available separately under Supplies.

Unopened vials should be stored frozen, away from direct light and moisture. Once reconstituted, a compound should be kept refrigerated at 2–8°C and not frozen again. Shelf life is two years from the batch test date shown on the Certificate of Analysis.

Lyophilized peptides are stable at room temperature for short periods, such as during delivery and handling, but should be returned to the freezer promptly. Long exposure to heat, light or humidity can degrade the compound. Every freeze-thaw cycle adds stress, so an unopened vial should be thawed as few times as possible, ideally only once, when it is reconstituted. After reconstitution, compounds are kept refrigerated and never refrozen.

Instant delivery orders go out four times a day, at 10:00, 13:00, 16:00 and 19:00, local time at each warehouse. Each instant slot closes one hour before it runs. Next-day and standard delivery orders placed before 10:00 are dispatched the same business day; orders placed after 10:00 are dispatched the following business day. Shipping is free on orders over Rp500.000, and each order is reviewed before dispatch to confirm documentation and packaging integrity.

OPtide delivers across Indonesia from two warehouses, in Bali and Jakarta, and every order ships from the closest one. In Bali, Jakarta, Bandung, Surabaya and Yogyakarta, orders arrive by instant or next-day delivery, depending on the distance from the warehouse. Other areas are served by regular courier, with delivery times depending on the location. The options for each address are shown at checkout, and shipping is free on orders over Rp500.000.

Every order receives a tracking link once it is dispatched, sent by WhatsApp or email.

Not at present. OPtide currently delivers within Indonesia only.

Any issue must be reported within 24 hours of receipt, by email to hello@op-tide.com or by WhatsApp at +62 821 6313 189. Reports submitted without an unboxing video will not be processed. Each case is reviewed individually upon receipt of the required documentation.

Accepted payment methods are displayed at checkout. All transactions are processed securely.

Bulk and wholesale enquiries are welcome. Contact hello@op-tide.com or WhatsApp +62 821 6313 189 with your requirements and our team will follow up with availability and pricing.